JOB DESCRIPTION
Senior Software PM
TAG
Department: Operations/Projects
Mission & Responsibilities:
Program & Roadmap Management:
- Planning and Prioritization: Collaborate closely with the CEO and Head of Development to define, maintain, and continuously adjust a realistic product roadmap aligned with business priorities and technical capacity.
Scope Management:
- Translate business requirements into clear technical scopes, ensuring proper prioritization and preventing uncontrolled scope expansion. Delivery Accountability: Own delivery timelines and ensure features and integrations are completed according to agreed commitments.
Engineering Operations:
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Capacity & Resource Planning:
- Evaluate team capacity and align roadmap commitments accordingly.
- Balance parallel initiatives based on available resources and priorities. Anticipate resource constraints and proactively adjust planning.
Delivery Metrics & Performance Tracking:
- Define and monitor key delivery metrics (velocity, cycle time, lead time, throughput).
- Use data to identify bottlenecks, improve team performance, and ensure predictability and transparency in delivery commitments.
Cross-functional Communication:
- Business & Tech Alignment: Act as the main bridge between business stakeholders and the engineering team, ensuring clear communication of priorities, constraints, and timelines.
Expectation Management:
- Set realistic expectations regarding delivery timelines and proactively communicate any changes or risks.
Integrations & External Vendors Management:
- Vendor Coordination: Manage relationships and delivery timelines with external partners (integrations, payment providers, and development vendors).
- Integration Oversight: Ensure all integrations (PMS, channel managers, payment systems, and third-party tools) are properly scoped, tracked, and delivered.
- Dependency Management: Identify and actively manage external dependencies that may impact delivery timelines.
Risk & Incident Management:
- Risk Identification: Proactively identify delivery risks related to technical complexity, integrations, or team capacity.
- Mitigation Planning: Define and execute mitigation strategies to minimize delivery impact. Incident Coordination: Support incident management processes, ensuring timely resolution and proper communication with stakeholders.
Process & Continuous Improvement:
- Tool Ownership & Workflow Design: - Define and optimize workflows within project management tools (Jira, Linear, or similar). - Ensure tools reflect actual team processes, provide real-time visibility, and maintain clean, structured, and actionable backlogs.
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Agile Methodologies & Delivery Frameworks:
- Apply and adapt Agile methodologies (Scrum, Kanban, or hybrid models) based on team and product needs.
- Define and continuously improve team rituals (sprint planning, stand-ups, retrospectives, backlog refinement).
- Ensure clear workflow management (WIP limits, cycle time, throughput visibility) and promote iterative delivery with continuous feedback and incremental value release.
Personal & Professional Skills
- Proactiveness
- Strong organizational and prioritization skills
- Ability to work under pressure and manage multiple parallel workstreams
- Excellent communication skills (technical and non-technical)
- High ownership and accountability
- Ability to challenge and push back when needed
- Professional English (oral and written)
- Open to constructive criticism and dynamic environments
Technical & Professional Requirements:
- 3–6+ years of experience in Technical Project Management, Program Management, or similar roles
- Strong understanding of software development processes and lifecycle
- Experience working with engineering teams (backend, frontend, APIs, integrations)
- Experience managing external vendors and third-party integrations
- Familiarity with tools such as Jira, Linear, or similar
- Experience in hospitality, booking engines, or integrations (PMS, payments, channel managers) is a strong plus.
Nice to have:
- Experience in hospitality tech, booking engines, or PMS integrations
- Experience with payment systems or fintech integrations
- Experience in fast-paced startup environments
What do we have to offer?
- Excellent work environment and room for proposing improvements.
- Remote work.
- Internet, healthcare and gym monthly reimbursements.
- 25 days of PTO per year
- Birthday off (with gift included).
- And more benefits!
If you’re interested in working as a team and meet all the requirements, don’t hesitate to apply!