Improve your score on Google and on TripAdvisor with Real-Time Feedback!
Real-Time Feedback allows your guests to easily and privately communicate with business management in real-time. Price starts at $199.
how does it work?
ENGAGE guests, ENHANCE experiences & RESOLVE issues quickly
Enhance your customer experience with Real-Time Feedback. By strategically placing Smart QR codes throughout your property, this innovative solution enables customers to effortlessly share their thoughts and provide a 360° perspective through a simple scan.
In Hotel
Find out what issues guests and visitors are having while they are on property and address them in real time.
At Checkout
Guests receive a rating request text message immediately upon checkout.
Post-Checkout
Manage and respond to your hotel’s online public reviews such as Google, TripAdvisor, Yelp, Facebook and others all in one platform.
Unleashing the Power of Real-Time Feedback
Guests and Visitors Scan Smart Codes to Submit Feedback
Management Receives & Responds in Real Time
Managing guests feedback can be done in the App or on a web platform. Customers receive responses as text messages that they can respond to.
AutoPilot Rating
Requests
Send guests a rating request text message as soon as they
checkout.
Guests receive a Rating Request text message or email immediately upon checkout from your hotel.
5 star ratings are taken directly to the public review site of your choice (sites can be distributed to allow for even spread).
1-4 star ratings ask the guest to
provide details as to why they did not have a 5-star experience.
why us?
We Help Hotels
Prevent and manage negative online reviews
Dramatically increase positive reviews
Discover and resolve issues quickly
Instantly start a conversation
enhance guest interaction now
Increase your Google and TripAdvisor reviews with Real-Time Feedback
